Time of arrival
Please kindly arrive 15 minutes before your booking time. We will have a moment to welcome you before you complete our client detail form.
Any delay or cancellation
Kindly inform us in case of late arrival. Your appointment will be maintained for 15 minutes after which we will be obliged to cancel it.
If you miss your appointment with no previous notice, we will reserve the right to charge for your treatment.
We accept cash and credit card (additional 3% bank surcharge) for payment.
Please make sure you are not wearing any jewelry. We are not responsible for the loss of your belongings.
K by Karima is designed for a relaxing ambience, please respect the peace and put your electronic devices on silent mode.
Groups and vouchers
We gladly welcome groups of 5 persons or more. In this case a 20% deposit will be requested at reservation.
We all love to receive a caring present. Vouchers are available for purchase for any value and treatments. They are not redeemable for cash. The date of expiry of the gift voucher is 3 months after its date of purchase. Please do not lose the voucher as we cannot replace it.
The whole team of K by Karima gives extreme importance and vigilance to your well-being. The products used in our Spa, as well as our treatment protocols and the skill of our therapists contribute to the quality of our care and services. In our concern to meet your needs and satisfy your request, we welcome your suggestions and comments. Thank you for being part of the "journey for the better" of K by Karima.
With our gratitude
- K by Karima Team